EPOS, Cash Registers & Weighing Equipment

P.B.A.

PBA Privacy Policy

What information do we collect?
When you place an order with us, provide feedback using our website, we need to know your name and other information such as your postal address, e-mail address, telephone number. We gather this information to allow us to process your request. The relevant information is then used by us, our agents and sub-contractors to provide you with the service you have requested and to communicate with you on any matter relating to the provision of the service in general. We may also use aggregate information and statistics for the purposes of monitoring web site usage in order to help us develop the web site and our service and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual. We may provide this information by post, text message or email. If you would rather not receive this information please send an e-mail to us stating your preferences.

How We Protect Your Data
The Internet is not a secure medium. However we have installed a mechanism that uses digital server identities so that you can be sure that the website you access is ours. This is done using one of the internet Trusted Certification Authorities. When you access the secure pages of our site your browser will be provided with an electronic certificate confirming that you have accessed our site and all communications will be encrypted. When you request information that is then passed on to the relevant destination using the same level of encryption. Firewalls are used to block unauthorised traffic to the servers and the actual servers are located in a secure location which can only be accessed by authorised personnel.

Access To The Information We Hold About The Data Subject
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us at the address below.

Amend or deletion of Information about the Data Subject
You may without undue delay request the amendment or deletion of personal data concerning you, and Hedgerow Ltd trading as PBA shall update or delete the personal data without undue delay when one of the following applies:

Amendment
a: We will amend the data if you advise us that the data is inaccurate.

Deletion
a: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
b: if you withdraw your consent on which the processing is based, and where there is no other legal ground for the processing;
c: if you object to the processing in case the processing is for direct marketing purposes;
d: if the personal data have been unlawfully processed; or
e: if the personal data have to be erased for compliance with a legal obligation in EU or national law.
You cannot request deletion of data that has to be held by us for accounting or our compliance due to legal regulations.

Your Consent
 By submitting your information you give your consent to the use of that information as set out in this Privacy Policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the web site, so that you may be aware of the information we collect and how we use it at all times. Continued use of this website will signify that you agree to any such changes. We will continue to abide by and apply the data protection and data security laws and principles as set out by the European Union.

Links To Other Websites
 Our Service may contain links to third-party web sites or services that are not owned or controlled by Hedgerow Ltd trading as PBA. Hedgerow Ltd trading as PBA has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Hedgerow Limited trading as PBA shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

EU General Data Protection Regulation (GDPR)
The processing of your data is either based on your consent or in case the processing is necessary for the performance of a contract to which you are a party, or in order to take steps at your request prior to entering into a contract, cf. GDPR art. 6(1)(a)-(b). If the processing is based on your consent, you may at any time withdraw your consent by contacting us using the contact information below. In order to enter into a contract regarding the purchase of Services or Products, you must provide us with the required personal data. If you do not to provide us with all the required information, it will not be possible to deliver the Service or Product.

Children’s Online Privacy Protection Act Compliance
Hedgerow Ltd trading as PBA is in compliance with the requirements of the Children’s Online Privacy Protection Act. We will not intentionally collect any information from anyone under 13 years of age. Our website, products and services are all directed at people who are at least 13 years old or older.

Personal Data Breach Notification
In the event that your data is compromised, Hedgerow Limitedtrading as PBA will notify you and competent Supervisory Authority(ies) within 72 hours by e-mail with information about the extent of the breach, affected data and Hedgerow Ltd trading as PBA action plan for measures to secure the data and limit any possible detrimental effect on the data subjects. "Personal data breach" means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored or otherwise processed in connection with the Services we provide.

Changes To Our Privacy Policy
 If we decide to change our Privacy Policy, we will post these changes on this page and/or update the Privacy Policy modification date below: The Privacy Policy was last modified on September 10 2018.


Terms and Conditions 

1. Definitions
In these Conditions the following words shall have the following meanings “the Company” means Hedgerow Ltd trading as PBA. “these Conditions” means the terms and conditions set out within this document. “this Contract” means any contract to which these Conditions relate. “the Customer” means a buyer or hirer of any Goods and/or services from the Company. “the Goods” means all and any goods sold at any time by the Company to the Buyer under this Contract. “the Services” means all and any services provided at any time by or on behalf of the Company to the Customer.

2. General
2.1 The Customer acknowledges that these Conditions shall be deemed to be incorporated in any Contract between the Company and the Customer shall take effect to the exclusion of any terms or conditions stipulated by or on behalf of the Customer and shall not be altered or varied except by an express written amendment signed an behalf of the Company.
2.2 The Customer confirms to the Company that no written or oral representations made at anytime by or on behalf of the Company other than as expressly incorporated in these Conditions have in any way whatsoever induced the Customer to enter into this Contract.

3. Conditions and Warranties
3.1 The Customer is relying upon its own knowledge, skill and judgement in relation to the Goods and the Company shall therefore be under no liability whatsoever for any knowledge which it, its servants or agents may possess and communicate to the Customer as to the purpose for which the Goods are supplied.
3.2 Where before delivery the Company gives to the Customer an opportunity to inspect the Goods (and such opportunity is exercised by the Customer then the Company shall not he liable for any loss or damage arising from defects that such inspection ought to have revealed.
3.3 The Company shall be under no liability whatsoever for any defect and failure to correspond with the description of or unsuitability for any purpose of the Goods or any part thereof and the Customer hereby waives all conditions, warranties or other terms whether express or implied statutory or otherwise inconsistent with the provisions of this clause which are hereby expressly excluded.
3.4 If it should be held by a Court of competent jurisdiction in relation to any particular contract to which these Conditions apply that clause 3.3 above is not effective then the Customer shall not be entitled to reject the Goods and any Damages recovered by the Customer in respect of any breach of contract by the Company shall be limited to the reasonable cost of remedying the defect or other matter constituting the breech provided that the Company shall first be afforded the opportunity of itself carrying out such remedial work and the Company shall not under any circumstances be under any liability whatsoever for any other loss injury or damage suffered by reason of such breech.
3.5 Deviations in quantity of Goods delivered from that stated in this Contract shall not give rise to a right to reject on the part of the Customer nor shall the Customer have a right to claim for damages for breach of contract but the Customer shall only be obliged to pay at the contract rate for the quantity of Goods delivered.
3.6 Defects in quality or dimension of part of any order of Goods shall not be a ground for cancellation of the remainder of such order.
3.7 Where these Conditions apply and the Customer deals as a consumer for the purpose of the Unfair Contract Act 1977 this clause 3 will be in addition to the statutory rights of the Customer within the meanings of that expression as defined in The Consumer Transaction (Restrictions on Statements) Order 1976 and will in no way affect such statutory rights.

4. Samples and Inspection
4.1 Notwithstanding that sample goods may be exhibited to and inspected by the Customer such sample goods are so exhibited and inspected solely to enable the Customer to judge for itself the quality of the bulk and not so as to constitute a sale of the Goods by sample.
4.2 The Customer shall take the Goods entirely at its own risk as to their corresponding with the said samples and subject to the normal variation between bulk and sample accepted by the trade.

5. Quotations
5.1 The Company reserves the right to cancel or withdraw any quotation without notice at anytime before acceptance.
5.2 A quotation issued by the Company does not constitute an offer to supply the Goods and any order supplied by the Customer following a quotation issued by the Company shall not be binding and the Company unless and until accepted by the Company in writing.

6. Pricing
6.1 The price of the Goods excludes delivery and/or transport charges and insurance in transit and further excludes VAT and/or any other tax, duty or levy which shall be added to the amount set out in the Company’s relevant invoice and paid by the Customer. Charges in respect of delivery and/or transport costs and insurance if any shall be separately charged.
6.2 All prices quoted are these ruling at the date of the Company’s estimate and the Company shall be entitled to increase the price of the Goods to reflect any increase in the cost of raw material, rates of wages, overhead costs, any currency fluctuations affecting the cost of importing materials and/or any other kind of increased costs incurred by it or made to take account of change in exchange rates or any other increased tariffs, import charges or taxes.
6.3 Prices quoted only apply if the full quantity quoted is ordered.

7. Delivery Risk and Insurance
7.1 Time for delivery is not of the essence of this Contract.
7.2 Estimates as to time of delivery are made by the Company in good faith and every effort will be made to adhere to this but the Company shall not be under any liability whatsoever for the consequences of any delay.
7.3 Delivery to the Customer is complete and effected when the Goods are unloaded from transport to the Customer’s premises or on to the Customer’s vehicle and the risk then passes entirely to the Customer who shall then be solely responsible for effecting its own insurance.
7.4 The Company reserves the right to charge for storage of the Goods and until delivery of the Goods, such storage shall be wholly at the Customer’s risk.
7.5 In the event of the Customer not having taken delivery within two months from the end of the stipulated period, the Company reserves the right to rescind this Contract and to recover all and any losses arising therefrom from the Customer.
7.6 In any event, no claim in respect to damaged Goods can he admitted by the Company unless notified within three days of the date when the relevant Goods are delivered.

8. Installment Delivery
Where Goods are to be delivered by installments and/or the Services are to be provided in stages and the Customer either fails to accept delivery and/or allow performance when due or defaults in making payment when due then in either case the Company my cancel any or all subsequent deliveries and/or performances and the Customer shall compensate the Company in full for any loan or expense arising from such cancellation.

9. Carriage of Goods
Where the Company undertakes delivery of the Goods it does not accept responsibility in any way and shall therefore be under no liability whatsoever for any damage, shortage or loss in transit unless the damage, shortage or loss is notified in both to the Company and to the carrier within 24 hours of receipt of the goods (or such lesser period as the carrier’s terms may provide) or the scheduled date of receipt and the Goods have been handled by the Customer in accordance with both these Conditions and the carrier’s conditions of trade.

10. Passing of Property
10.1 The Goods shall remain the Company’s property until the Customer has paid for them in full. Until that time the Customer shall hold the Goods as bailee store them in such a way that they can be identified as the Company’s property and shall keep them separate from the Customer’s own property and the property of any other person.
10.2 Although the Goods remain the Companys property until all of them are paid for, they shall be at the Customers risk from the time of delivery (in accordance with clause 7.3 herein) and the Customer shall insure them against loss or damage accordingly
10.3 The Customer’s right to possession of the Goods shall cease if:-
10.3.1 The Customer has not paid for the Goods in full by the expiry of any credit period allowed by this Contract; or if
10.3.2 The Customer in declared bankrupt or makes any proposal to its creditors for a composition or other voluntary arrangement or if
10.3.3 A receiver, liquidator or administrator in appointed in respect of the Customer’s business
10.4 On cessation of the Customer’s right of possession of the Goods in accordance with this clause, the Customer shall at his own expense make the Goods available to the Company and allow the Company to repossess them.
10.5 The Customer hereby grants the Company, its agents and employees an irrevocable license to enter any premises where the Goods are stored in order to repossess them or inspect them at any time and also an irrevocable license to dismantle (or take any other steps as are necessary in relation to) any item whatsoever of which the Goods are now constitute part.

11. Payment and Credit Terms
11.1 Payment for the Goods is due within 30 (thirty) days from the date of their despatch.
11.2 Where credit terms are agreed, the Company my at its absolute discretion cancel this Contract at any time after acceptance if in its opinion the Customer’s credit rating is unsatisfactory or if the Customer is in excess of the Company’s published or agreed credit terms the Company shall be under no liability whatsoever arising out of any such cancellation.
11.3 Whilst any monies remain unpaid under this Contract after the due date for payment, the Company reserves the right to refuse to commence or continue with any subsequent or prior order from the Customer and the Company shall be under no liability whatsoever for any such refusal.
11.4 The Company shall be entitled to charge interest at the monthly rate of 8 per cent on all overdue accounts from the due date for payment until the actual date of payment.
11.5 The Company shall be entitled to bring an action in respect of the price of the Goods whether or not the property in the Goods has passed to the Customer and shall, also be entitled to recover any legal costs and any other costs and disbursements whatsoever incurred in recovering payment due under this clause 11 and which not made in accordance with the time period stipulated in sub-clause 11.1 above.

12. Liability
12.1 The Companys’ total liability for any one claim or for the total of all claims arising from any one act or default of the Company (whether arising from the Company’s negligence or otherwise) shall not exceed the contract price payable under this Contract.
12.2 Under no circumstances does the Company accept any liability:-
12.2 .1 For any loss or damage to Goods or materials after they have left the Company’s premises, unless delivered by transport provided by the Company. In any event, notice of any damage shortage or fault in relation to the Goods must be given to the Company and to the carriers concerned immediately upon delivery. Non delivery of any of the Goods must be notified to the Company and to the carriers within 24 hours of dispatch; and
12.2.2 For any consequential loss, damage or injury to property or persons directly or indirectly attributable to either the Goods any materials or any works supplied or carried out by the Company.
12.2.3. For loss arising out of the loss or corruption of data held on any Goods or other equipment belonging to or in the possession of the Customer.

13. Force Majeure
13.1 The Company shall be under no liability whatsoever whether for late delivery of or failure to deliver the Goods or otherwise to the extent that such failure results from any cause beyond the control of the Company including without limitation acts of God, fire, flood, embargoes, labour troubles, war, inability to obtain materials, equipment, transport or services of supply. Upon the happening of such an event the Company shall notify the Customer thereof and shall be relieved from any liability arising but the Customer shall be liable to pay to the Company any costs which the Company may have incurred directly or indirectly prior to the happening of such event and any repayments which may have been made to the Company under this Contract shall be applied towards satisfaction of such sums.

14. Accuracy
While the company believes the information in its publications to be accurate and reliable, it accepts no liability in negligence or otherwise whatsoever in respect of any inaccuracies or omissions in any such information or of any consequences whatsoever arising from or in connection with the use of such information.

15. Website Use & Links
15.1 Access to and use of the Sellers websites are subject to these Terms and Conditions. The Buyer agrees that use of these website services is entirely at the risk of the Buyer.
15.2 By using the Sellers websites the Buyer agrees not to attempt to undermine the web site's functionality and integrity
15.3 The Sellers websites may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.

16. Data Protection
Our Privacy Policy forms part of our Terms & Conditions which you can read on this site.

by John Smith

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CONTACT INFORMATION

Please feel free to contact us

  • PBA
    Unit 30 Highfield Business Park,
    Tewkesbury Road,
    Cheltenham,
    Gloucestershire, GL19 4BP 
  • T: 01242 279166 (Cheltenham)
    T: 01684 290629 (Head Office)
    T: 01452 524708 (Gloucester)
    T: 01793 538426 (Swindon)
    T: 01905 619249 (Worcester)
  • e-mail - info@pbaservice.co.uk

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